With ethics always on board. Discover our principles.

We are a company committed to achieving safer and more sustainable communities, and generating value relationships between drivers, users, employees and the cities where we operate. To achieve this, all our activity is based on these principles. And we want to share them with you!

The principles of Faceedoor

Good faith

We act with the conviction, reasonably founded, not to cause harm to another.


We always think and act according to truth, reason and honesty.


We base our decisions on ethical principles and values.


We always act with caution and reserve.


We show the reality of the facts, without hiding or manipulating.

Respect and tolerance

We work with respect and never discriminate against anyone.


We avoid any act that poses a threat to our safety and that of others.


We are respectful of the city and the environment and we build community.

What do we expect if you collaborate with us

Everyone is welcome and deserves to be treated with respect.

Inappropriate language, abusive gestures and harassment have no place on board.

Proper use of the vehicle and added services is essential.

Making mistakes is not bad; hide them and not correct them, yes.

Prudence and temperance are the best travel companions.

Proper use of the vehicle and added services is essential.

These are our principles. And we would like them to be yours too.